By Spencer Bradshaw 08 Jun, 2017

In January, I got the grand idea that I’d travel to Ireland after spending my evening binge watching Anthony Bourdain’s Parts Unknown . I spent most of my night hurling comments across the room to a friend about how nice life must be for the ex-chef turned travel guide who has created a cult following from being undeniably relatable and brash.  I am normally not quite so impulsive, but within 30 minutes I had booked my flights, found an Airbnb in Dublin, and secured a rental car for my impromptu adventure.

While this wouldn’t be my first trip overseas, it would be the first time I handled all of the details and logistics of the trip. So once done, I started to think about a little travel agency that has sat at the corner of McCallie and Georgia avenue since I first came to Chattanooga as a student.  Even then, the pictures of cruise ships, smiling families in front of the Hoover Dam, and palm trees that wallpapered their store front were peeling, faded, and acted as artifacts from a period of time I knew almost nothing about. I actually spent many years believing it was abandoned before running into the owners via their other business years later.

The reality that I was experiencing was that life has quickly changed for us all in relatively short order. We are far more autonomous, educated (just ask Siri), and accessible year after year.

How we interact with social media, brands, and each other seems to evolve year after year. It’s possible that some of us speak to Alexa or Google Home before a human in the morning. We can experience new places and cultures through virtual reality. And pretty soon, we will have the option to give up our driver’s licenses to self-driving cars.

By Spencer Bradshaw 19 May, 2017
In 2010, Google announced page speed as a rank factor for websites. It may not have had a direct impact on SEO at the time, but consumers and Google alike want the web to be faster and more efficient - especially for mobile users. With smartphones sitting in our pockets that are millions of times more powerful than all of NASA's computing power in the 60s, we expect any and all information whenever we want it. Whether we are ordering a pizza, shopping for shoes, or looking  to buy a home  the need for speed is real. 

So if you are thinking about paying closer attention to your SEO, continue to address your keywords, title tags, etc. However, there might be a silent killer lurking in the shadows. Here are 10 big facts you need to know about page speed:

1) Users spend 70% more time, and have 60% more page views, on websites that load quickly.

2) 77% of websites take more than 10 seconds to load on mobile.

3) 40% of people abandon a website that takes more than 3 seconds to load.

4) As page time goes from 1s-5s probability of bounce increases by 90%. [ Source ]

5) 52% of online shoppers claim that quick page loads are important for their loyalty to a site. [ Source ]

6) When faced with a negative mobile shopping experience, 43% of consumers will go to a competitor’s site next. [ Source ]

7) Publishers whose mobile sites load in 5 seconds earn up to 2x more mobile ad revenue than those whose sites load in 19 seconds. 7 [ Source ]

8) Sites that loaded in less that five seconds on mobile saw 70% longer sessions and 25% higher viewability than those that loaded at the current common average of 19 seconds. [ Source ]

9) PageSpeed can have a direct impact on your Adwords campaigns and Quality Score.

“If it takes too long for your website to load when someone clicks on your ad, they’re more likely to give up and leave your website. This unwelcome behavior can signal to Google that your landing page experience is poor, which could negatively impact your Ad Rank. That’s why you want to make sure your landing page load time is up to speed.” [ Source ]

10) According to Google, “speed equals revenue.” [ Source ]

Flypaper can help you identify if your website meets Google's requirements for page speed, and give it the tune up it needs. Reach out to your local Flypaper team for more information. 


By Spencer Bradshaw 11 Apr, 2017
We work with over 500 businesses across the nation, and many of the questions we receive each day remain the same. There are prevailing concerns about whether or not customers are actually on social media and if there is a need for professionals like Flypaper to handle what sometimes seems like is just for pictures of dogs, trendy food, and selfies.

However, businesses across all industries have found ways to discover new business, build brands, and engage with their current customers on social media faster and more efficiently than ever before. Flypaper is the catalyst for you to accomplish the same, but in the words of  Reading Rainbow's  LeVar Burton, "You don't have to take our word for it." Here are 10 mind blowing social media stats that speak for themselves:

By Spencer Bradshaw 03 Apr, 2017
There seems to be a growing concern that reviews online are fake, not useful, and caught up in the clutter of all the information available to us online. Turns out, however, that online reviews are affecting a staggering amount of business each day and play a critical role in the buying process.

For instance, I recently purchased a mattress. Having never bought a new mattress before, I first went online to discover my options. Over the course of a couple weeks, I began to narrow my options down to three "bed-in-a-box" companies that had begun retargeting me through social media and elsewhere online (chances are you've seen at least one of these companies yourself named after a popular friendly ghost we all know about).

After speaking to a couple of people in our office I discovered that two of them had actually purchased from one of the companies I was considering. That evening, I immediately went online to compare reviews of each side by side. After pairing their recommendation with many other glowing reviews, one stood out amongst the rest. Two weeks later I was sleeping in my new bed.  

So what does this all mean? Understanding the buying process, and how the internet plays it's unique role in your industry is something Flypaper can help with. Although roughly 15 percent of reviews online do seem to be fake, consumer confidence online continues to rise. Here are some numbers for you to chew on:
  • Sixty-one percent of consumers read reviews before deciding whether or not to buy (Econsultancy).
  • Consumer reviews are trusted up to 12X more than manufacturer product descriptions (eMarketer).
  • After seeing how a brand responds to reviews, 71 percent of consumers change their opinions about the brand (Bazaarvoice).
  • Customers who view user-generated content show a 133 percent higher conversion rate (Bazaarvoice).
  • 79 percent of customer trust online reviews as much as personal reviews (BrightLocal).
Having a smart, genuine review system in place like the one Flypaper offers through our Reputation Management solution provides a considerable opportunity to increase both new and reoccurring business by building trust with your customers. If you're interested in learning more start the conversation with us today. 

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